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Milestones Trust

Thoughts from a young volunteer

Holly's story

It’s truly wonderful to know that even a few hours can help brighten another’s day

Holly, volunteer

“I volunteered at Flaxpits House for two years while studying for my A Levels. There are nine people with learning disabilities and complex physical and emotional needs living at the home. I can safely say that volunteering there was one of the best decisions I’ve ever made.

At first, it was incredibly challenging. Learning to communicate with a group of new people in new ways took a while. However, the kind, supportive and fantastic staff were always on hand to give help and advice. It’s truly wonderful to know that even a few hours can help brighten another’s day, while they also brighten yours.

Some things I learnt:

  • How to communicate with service users without using speech.
  • Building confidence to handle situations on my own, and knowing when to ask for help.
  • Creative skills such cooking, and arts and crafts (from helping service users with tasks)
  • Planning and carrying out service user meetings.

I like to think I helped the service users by giving my time, but I’m sure they helped me much more! I’m now studying medicine at Southampton University but miss everyone at Flaxpits enormously. I’ll be forever in their debt for all the invaluable skills they’ve taught me, which I’m sure will be put to good use in my future career.”