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Milestones Trust

My story so far

Lee's story

The best part of my role is that I know that I am supporting our service users every day.

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What a year I have had over in Supported Living! I joined the trust in January 2016 as the Staff Co-ordinator with the dream of setting up a small bank of hourly paid personal assistants to help cover sickness and annual leave within our projects.

All these months later how has it gone? Well I have been busy recruiting; I have interviewed and recruited nearly 50 new personal assistants, keeping the recruitment team busy in the process. I plugged gaps in rotas permanently and started to build a team who are able to cope with the demands of a busy Supported Living team. We have new projects popping up all the time so the demand is as big as ever. I have worked closely with Dean Health Care to ensure we cover shifts with the right people and keep the price down.

In my previous life I managed a team within the corporate section of a bank. I was involved in recruitment and the day to day running of the team but the communication channels are very different for my role here at The Trust. These days I communicate a lot via text and email as I am dealing with busy people and this is the most convenient method. I had been used to dealing with people face to face on a daily basis but now have to settle for catching up every couple of months.

The reason I left the banking industry was to use my powers for good! The best part of my role is that I know I am supporting our service users every day. We are achieving consistency of support, ensuring we build strong relationships and helping them to live the dream!

The Trust is always on the lookout for new faces that are driven and excited by supporting people to chase and achieve their dreams. If that sounds like you please get in touch!