We're here to help
Get in touch
Please get in touch to discuss how we can help you:
General enquiries
- T
- 0117 970 9300
- F
- 0117 970 9301
Referrals
- Referrals Co-ordinator
- T
- 0117 970 9362
Press
- Caroline Flynn, Head of Communications and Marketing
- T
- 0117 970 9389
- M
- 07917 835 876
Need help now?
While we work with people experiencing a mental health crisis, we’re not an emergency service and like to get to know you first. If you, or someone you care for, are in crisis now and need to speak with someone immediately, please view our in crisis help sheet for local and national support numbers.
Concerns and complaints
We are committed to providing the highest quality services. However, we recognise that sometimes things go wrong and you may have some concerns and feel that you need to complain.
If you would like to talk to someone please discuss your concern with our CEO John Hoskinson by calling 0117 970 9300 or mail our address listed above.
If you want to read more about our procedure please read through the relevant documents below
Concerns and complaints policy easy read PDF