We're here to help
Get in touch
Please get in touch to discuss how we can help you:
General enquiries
- T
- 0117 970 9300
- F
- 0117 970 9301
Referrals
- Referrals Co-ordinator
- T
- 0117 970 9362
Press
- Nick Smith, Head of Communications and Marketing
- M
- 07587 034 371
Need help now?
While we work with people experiencing a mental health crisis, we’re not an emergency service and like to get to know you first. If you, or someone you care for, are in crisis now and need to speak with someone immediately, please view our in crisis help sheet for local and national support numbers.
Concerns, complaints and praise
We are committed to providing the highest quality services. However, we recognise that sometimes things go wrong and you may have some concerns and feel that you need to complain. If you would like to talk to someone please call 0117 970 9300 or email info@milestonestrust.org.uk
We are also pleased to hear about things that you feel we are doing well. Please use the same contact details as above to send us positive feedback.
If you want to read more about our procedure please read through the relevant documents below