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Milestones Trust

Privacy notice

At Milestones Trust, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletters. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to either of our newsletters.

Visitors to our Website

When someone visits www.milestonestrust.org.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in our Cookies Policy here.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Getting in touch

On our get in touch page we ask you supply personal information, which allows us to get back in touch with you.  Your enquiry is received by our reception team, who then forward the email on to the relevant person, depending on your enquiry. Your personal information isn’t stored and the emails are deleted by the reception team once they have been forwarded on.

Newsletter Sign Up

As part of the registration process for our Recruitment and Friends of Milestones e-newsletters, we collect personal information.

For our Recruitment e-newsletter we use that information to let you know about our current job opportunities that you’ve asked to hear about.

For our Friends of Milestones e-newsletter we use that information to let you know about what we’ve been up to and any events we have coming up.

We may also use the information from both e-newsletters to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our marketing team on marketing@milestonestrust.org,uk.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to our data protection officer on dpo@milestonestrust.org.uk.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated in May 2018.