Milestones Trust

People with
Learning Disabilities

Who we support

It's about the individual

For people not ready for a place of their own, or who need extra help and support, sharing a house with similar people and skilled staff can be a great option. But rest assured, we don’t see it as supporting groups of people, but as supporting individuals.

The facts

1.5 million

people with a learning disability in the UK


of all adults with a learning disability in England are in paid work

The difference is in the details

The details: we have 23 residential services in Bristol and South Gloucestershire (including three nursing homes and two respite services). We support around 200 people from 18-96 years old with everything from advocacy to Zumba, bike riding to personal care, medication to growing gooseberries. In truth, no two people and no two days are the same. We pride ourselves not just on being safe and caring, but also on responding quickly and effectively. Our staff have the skills and experience to make sure that when we’re supporting, for example, Fred who has Down’s Syndrome and early signs of dementia or 18-year old Zack with autism and ADHD, we can offer each an individual package of support tailored to their exact needs and ambitions.

All too often, the people who use our services struggle to have their voices heard by those in power and are often excluded from the democratic process.

In 2014, the Department of Health published a report called ‘Positive and Safe’, which focused on helping service providers to reduce restraint and other restrictive practices.

Restraint means holding someone, or using medication or equipment, to stop people doing what they want or make them do something they don’t want. Restrictive practices are other things that staff might do to stop people who use services doing what they want.

As part of the ‘Positive and Safe’ initiative, providers have been asked to publish an annual report highlighting their work on reducing restrictive intervention. You can download our report by clicking on the button to the right.

You can find out more about the government programme by visiting the website here.

How can we help?

Each person living in one of our services has both a keyworker and a plan. They meet regularly, and work out what needs to be done to make sure the big and little things happen. This can take creativity, hard work and perseverance, but with over 30 years’ experience, we’ve learned that’s how you transform someone’s life.

What we offer

External resources


The voice of learning disability

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Transforming care for people with learning disabilities

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