We bring people close

We’re here to support people with the services they tell us they want and need. That means creating an environment that takes into account the views both of service users and the people important to them. After all, they have invaluable experience and insight to share.

Of course, ticking the box for involvement is easy. But it’s not enough. So we really make sure we listen. Why? Because listening builds trust, which fosters collaboration, which leads to positive changes.

Right now we’re working on giving our service users a greater voice. That’s why our plans to develop involvement include more user-led training, co-working, peer-support, and shared decision-making. It’s through good relationships that great things happen.

Of course, we want to challenge stigma and improve what we do, but we also want involvement to open the door to other things. In our experience, that’s what changes lives. Whether it’s a greater sense of self-worth, feeling part of a community, or taking steps along a recovery pathway, involvement matters.