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Milestones Trust

Transforming lives
one step at a time

Our stories

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It’s a beautiful thing

Abbey House is a residential home that caters for people with dementia and has a friendly and hard-working team that continues to provide a high standard of care. The Abbey House staff team are a diverse bunch of dedicated individuals who know exactly what it means to be working in a care home and how …

Read Nina, Jonna, Francina, Kinga & Diane's story
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A home from home

Beverley wanted her mother and father to find a home that would tailor to their personal care and bring back a sense of familiarity and routine to their family. She made the decision to move her parents to Abbey House and quickly found the solace and reassurance she was looking for, knowing her parents were …

Read Beverley's story
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Showering in success

In August 2017, Christine and the Stepping Forward South Gloucestershire staff and service users attempted a sponsored walk from Blaise Castle to Coombe Dingle and then back again. The event was organised to raise funds towards a new van, in order to give the group more freedom with accessing the local communities “We arrived at …

Read Christine's story
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Setting a golden example

Our residential home at 2a Court Road offers support for people with learning disabilities. The home has been recognised for their work in offering fresh, local and honest food by the Soil Association. Team leader at the home, Amber, was there for the award hand-over and is incredibly proud of the staff and residents for …

Read Amber's story
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Taking on the climb

Back in December 2016, after we did our usual raffle to raise money for Humphrey Repton House, I decided I wanted to do something myself in order to raise extra funds for the home. I decided I wanted to do a sponsored abseil down Avon gorge; however, due to rock instability, it was moved to …

Read Matt's story
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Caring with coffee

My social care journey started at the age of twenty and with next-to-no experience or knowledge in the field, I was surprised to successfully land part-time work as a support worker. After five years working with various cases of challenging behaviors, my dream job of working in Media Communications soon became a fleeting memory. With a …

Read Rebecca's story
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Your Vote – getting voices heard in the General Election

All too often, the people who use our services struggle to have their voices heard by those in power and are often excluded from the democratic process. We want to support as many people as possible to use their vote in the coming election. On Saturday June 3rd, Milestones Trust held a ‘Your Vote’ event, allowing …

Read Jeff's story
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Getting back my sense of belonging

I’ve been homeless before but I haven’t slept rough for long periods. The longest I was on the streets for was a week at a time. I’d often stay in homeless hostels but would be asked to leave because of my drinking. I’d come back drunk or meet people in there who were drinking. I’d …

Read Gustav's story
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My story so far

What a year I have had over in Supported Living! I joined the trust in January 2016 as the Staff Co-ordinator with the dream of setting up a small bank of hourly paid personal assistants to help cover sickness and annual leave within our projects. All these months later how has it gone? Well I …

Read Lee's story
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A head for heights

My name is Jamie. I am 26 years old and have learning difficulties but that doesn’t bother me because I am happy. I used to live in a place called Mayo House but now I have my own house. Since I got my own place I have been trying lots of new things with my …

Read Jamie's story

My keyworker

My name is Paul and I live in a Milestones Trust home. I would like to say a big thank you to my keyworker, Julie, for all her help and support throughout the years, especially for the past couple of months and this is my story. In September whilst cleaning my bedroom I slipped and …

Read Paul's story

Flexible and fun

Andrea started volunteering with us in June 2014 and still really enjoys the time she spends with the residents. “I get on well with the residents and support them in different ways according to what they want to do on the day. I’ve been on various trips with individuals to the cinema, to cafés for …

Read Andrea's story

Learning about yourself

Helen started volunteering at one of our homes in Warmley in November 2012. She’d just moved to Bristol and wanted to increase her network of friends, while doing something fulfilling with her spare time. Helen visits the home once a week and usually supports the same resident. She’s keen to take him out to various …

Read Helen's story

Thoughts from a young volunteer

“I volunteered at Flaxpits House for two years while studying for my A Levels. There are nine people with learning disabilities and complex physical and emotional needs living at the home. I can safely say that volunteering there was one of the best decisions I’ve ever made. At first, it was incredibly challenging. Learning to …

Read Holly's story